Nu
Phoenix - Airport, United States of America
Pick-up type:
Shuttle Bus
Directions to desk
NU Car Rental Service is provided by Coupe Car Rental. Upon arrival follow the signs to the car rental center where our shuttle will meet you.
Supplier details
Address
2327 E. Van Buren St. , Phoenix, 85034, US, AZ, Arizona
Opening Hours
| Mon | 08:00 - 16:00 |
| Tue | 08:00 - 16:00 |
| Wed | 08:00 - 16:00 |
| Thu | 08:00 - 16:00 |
| Fri | 08:00 - 16:00 |
Credit Card Guarantees
If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.
Useful Information
Upon Arrival
Upon arrival at Phoenix Sky Harbor Intl Airport please retrieve your luggage and take the Airport Car Rental Shuttle to the Car Rental Center. Do not enter the Car Rental Center. Exit the shuttle to your right and go to the Visitor Parking Elevator and down to the P Floor. Exit straight ahead - you will see blue signs directing you to the NU Car Rental pick up location in the Visitor Parking lot where our Mercedes Benz shuttle will be waiting for you. Our location is 2327 E. Van Buren St 85006. To contact us call 1-800-55-NU-CAR. We hold vehicles during business hours up to 2 hours after the arrival time on your reservation - See business hours section. As an option to reduce wait time from the airport to our counter you may prefer to use Uber or Lyft directly to our location at your own expense.
Insurance
The renter is responsible for any damage to the rental vehicle regardless of fault. LDW - Loss Damage Waiver is 23.99 USD per day for all cars. LDW has a zero deductible. SLI- Supplemental Liability Insurance will provide up to one million USD protection for third party claims. It is 15.99USD per day. PAC - Personal Accident Coverage provides up to 50 thousand USD for passengers and certain property in the vehicle for 5.19USD per day. Glass and Tire Protection is available for 7.99USD per day. Roadside Assistance is available for 7.99USD per day. Lost and Found - Nu Car Rentals is not responsible for lost or stolen items. If you left a personal item in your rental vehicle we highly recommend that you report your lost items at your earliest convenience and we will do our best to find it. The best option to report your lost item is to contact our Customer Care department at cc@nucarrentals.us. Please reference your rental agreement number and an item description in your email. You can also call our Customer Care Dept at 702-462-2664 to report your lost item. Our policy is to hold items for 30 days if they are found in the vehicle or at a NU Car Rentals location. After 30 days items may be donated or disposed of based on the locations available hold space or other factors.
Fuel
All cars are provided with a full tank of fuel and should be returned with a full tank of fuel in order to avoid a locally determined refueling charge. This charge will include the price of fuel as well as the service required to refuel the vehicle. Prepaid fuel options are available. Please inquire at the rental counter at time of rental. Credit is not issued for unused fuel.
