Useful Information

Upon Arrival

Upon arrival at McCarran Intl Airport follow the airport signs and board the shuttle to the Airport Car Rental Center. When you arrive at the Car Rental Center proceed to Sign number 4 at the Off Airport shuttle pick up. Our NU Car Rental shuttle will be waiting to take you to our location just across the street. Should you need to contact us please call 702-462-2664 for info or pick up. Local renters may rent economy, compact, midsize or full size cars and midsize SUVs. After hours drops are allowed at our location. Vehicles are held during office hours up to 2 hours after the arrival time on your reservation.

Special Equipment

Child safety seats are available for $10.00USD/day, with a maximum of 99.99USD per rental. Please specify the size seat needed. GPS is 9.99USD per day up to a maximum of 99.99USD per rental. All fees are plus tax. Request at the rental counter or call us for availability.

Fuel

All cars are provided with a full tank of fuel and should be returned with a full tank of fuel in order to avoid a locally determined refueling charge. This charge will include the price of fuel as well as the service required to refuel the vehicle. Prepaid fuel options are available. Please inquire at the rental counter. Credit is not issued for unused fuel.

One Way Rentals

One way drops are allowed between our NU Car Rental locations in Las Vegas, San Francisco, Phoenix, Salt Lake City or Denver with prior approval and a drop fee.

Credit Card Guarantees

If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.

Inclusive Rates

Should you purchase our Inclusive Rate Package please note our rate includes the Loss Damage Waiver Theft taxes and Fees. LDW has a zero excess or deductible. NOT included in your rate is the Fuel Underage Drivers Fee Additional Drivers Fee and Special Equipment such as Baby seats and GPS as well as the Supplemental Liability Insurance or any other available option.

Credit/Debit Card

We accept American Express Visa Master Card and Discover card A security deposit will be held at the start of the rental. It will include the estimated amount of the rental plus a deposit. The deposit amount will vary between 300.00USD and 3000.00USD depending on the type of vehicle and duration of rental. Local renters will have a deposit of 500 - 3000USD depending on car type and length of rental. These funds will no longer be available for immediate use and may take up to 30 days - depending on your bank - to become available. We will not be responsible for any returned checks or insufficient fund charges or bank fees related to this process. Debit Cards are NOT an accepted form of payment or qualification. Cash is not accepted for qualification at the time of rental but may be used for payment upon return of the vehicle. A major Credit Card is still required to qualify to rent. Vouchers and prepaid cards are not accepted. For all prepaid rentals - the person who prepaid for the rental must be present with the same credit card in his or her own name that was used to prepay the reservation in order to pick up the rental. There will be a deposit for prepaid rentals.

Additional Information

If you booked a Pay Now Special rate you will be charged in US dollars a nonrefundable deposit equivalent to the amount of the rental charges for the reserved period. Charges will appear on your statement as NU Car Rentals Website San Antonio, TX. Additional charges will be collected at rental in local currency A rental day consists of a 24 hour period. Changes to the reservation may result in a change of rate or an additional fee. There are no refunds for early returns. If After hours returns are permitted the renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative. Please inquire at the rental counter for further details. Note there is no shuttle service available outside hours of operation Reservations for multiple vehicles must be made in different names or may not be honored. Smoking in vehicles or returning the vehicle where special cleaning may incur an additional fee per local policy. Makes and models are examples only and are not guaranteed. Local taxes and fees are controlled by local authorities and Suppliers and may be subject to change.